Are you ready to level up your hospitality skills?

This is not another customer service course. By the end of this session, you won’t just know more about hospitality, you’ll see it differently. You’ll notice things you’ve never noticed before. You’ll recognise opportunities others miss. You’ll understand why customers return. Most importantly, you’ll leave with practical skills you can put into practice on your very next shift.

Who is this course for?
This exciting new masterclass is a great opportunity for locals working in the industry to hone their skills ahead of the busy summer tourist season and beyond, learning how to create a memorable dining experience year-round. From complete beginners starting out in hospitality, through to seasoned waitstaff and bar staff, the Hospitality Experience will provide valuable insights and actionable tips no matter your age or experience.

The Hospitality Experience is a one-day course that will be run throughout September across multiple locations in Dorset. Further dates and locations will be released soon. There are limited funded places available. If you’d like to see training in your town, or would like to register yourself or your staff, please reach out to admin@dorsetec.org.au