Job Description
Job Opportunity: Cellar Door Manager at Delamere Vineyards
Do you have a passion for wine, hospitality, and creating unforgettable experiences? Delamere Vineyards, one of Tasmania’s premier family-owned wineries, is seeking a dynamic Cellar Door Manager to join our team and be the face of our award-winning brand.
About the Role:
As our Cellar Door Manager, you will be responsible for overseeing the daily operations of our cellar door, ensuring every guest has a warm, welcoming, and engaging experience. You’ll lead a small team, handle tastings, drive sales, and share our story and passion for cool-climate wines. This role is perfect for someone who loves interacting with people, has a deep appreciation for wine, and thrives in a fast-paced, customer-focused environment.
Key Responsibilities:
- Manage and oversee the day-to-day operations of the cellar door, including tastings, sales, and events
- Deliver exceptional customer service and create memorable experiences for visitors
- Lead, train, and motivate a small team of cellar door staff
- Drive wine sales and promote Delamere’s wine club memberships
- Handle inventory management, stock control, and reporting
- Assist in planning and hosting events, both at the cellar door and offsite
- Share the story of Delamere Vineyards, educating guests about our wines and winemaking philosophy
What We’re Looking For:
- Experience in hospitality, retail, or winery cellar door management
- Passion for wine and a desire to share your knowledge with others
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Ability to work weekends and public holidays (as required)
- A proactive and organized individual with a high level of attention to detail
- Wine qualifications (WSET or similar) are desirable but not essential
What We Offer:
- A competitive salary
- The opportunity to work with a passionate and supportive team in a beautiful vineyard setting
- The chance to be part of an iconic Tasmanian brand and share our story with wine lovers from all over the world
- Discounts on wine and merchandise
- Ongoing training and development opportunities
If you’re passionate about wine and want to lead a dedicated team at one of Tasmania’s most esteemed vineyards, we’d love to hear from you!
TO APPLY: Send an updated resume and cover letter to admin@dorsetec.org.au and we can discuss the application process.