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Designed for those who conduct business inductions and those who train newly hired or existing employees. In this course, you will learn how to use workplace coaching skills and knowledge…

Designed to equip you with the skills and knowledge to provide memorable customer experiences consistently. The topics covered include effective communication for delivering exceptional service, thinking on your feet, skills…

An important skill set to equip staff with is the ability to proficiently handle and resolve customer complaints and conflicts. This training course focuses on developing knowledge and skills for…