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An important skill set to equip staff with is the ability to proficiently handle and resolve customer complaints and conflicts. This training course focuses on developing knowledge and skills for effective conflict resolution with customers or staff. During the course, participants will learn effective communication techniques and practice using conflict resolution models.

Designed to equip you with the skills and knowledge to provide memorable customer experiences consistently. The topics covered include effective communication for delivering exceptional service, thinking on your feet, skills for problem-solving, and cultural awareness, all of which are focused on enhancing the Tasmanian Visitor Experience.

Designed for those who conduct business inductions and those who train newly hired or existing employees. In this course, you will learn how to use workplace coaching skills and knowledge to effectively train and develop others on the job. After completion, you will have a process and model to prepare and deliver engaging training sessions…

Gain the skills and knowledge you need in chemical safety and handling, and obtain your ChemCert accreditation. This Agricultural Chemical Skill Set is delivered as the industry recognised ChemCert program, and is a nationally recognised short course that delivers training in chemical safety and handling using best practice methods and national standards. Over this two-day…

Join the International College of Hotel Management (ICHM) for an information evening at the Bridport Bay Inn on September 10 from 5-7.30pm about degrees and careers in hotels and hospitality.

ProMED Tasmania will host a series of first aid courses in Scottsdale on November 17, including HLTAID009 Provide cardiopulmonary resuscitation.

ProMED Tasmania will host a series of first aid courses in Scottsdale on November 17, including HLTAID010 Provide basic emergency life support.

If it's time to update your first aid training or you think it would be a great addition to your resume, you're in luck!
ProMED Tasmania will host a HLTAID011 Provide First Aid course in Scottsdale (This course contains HLTAID009 - Provide Cardiopulmonary Resuscitation) on November 17.

If it's time to update your first aid training or you think it would be a great addition to your resume, you're in luck!
ProMED Tasmania will host a series of first aid coursers in Scottsdale on November 17, including HLTAID012 Provide First Aid in an education and care setting. This course contains HLTAID009 - Provide Cardiopulmonary Resuscitation.

From careers in forestry and marine science to care and hospitality, our annual Careers and Education Expo is designed to provide students with valuable insights into various career paths and educational opportunities.  The expo will feature a diverse range of exhibitors, including training organisations, universities, local business and industry representatives. This is a fantastic opportunity for students to explore potential career paths, network with professionals, and gather information that can help shape their future educational and career decisions. 

Join us for an evening of conversations about pathways, purpose and pivots, including insights from inspiring keynote speakers and panelists. There will be networking opportunities on the evening.